Shipping Information
At westwavewear.com, we want your shopping experience to be seamless from start to finish. This page outlines our standard shipping practices. Please review carefully before placing your order.
Processing Your Order
Once you place an order, our team works to prepare it for shipment. We aim to process orders promptly. You will receive a confirmation email once your order has been processed. If there are any issues with your order, we will contact you using the details you provided.
Shipping Destinations
We currently offer shipping to a wide range of locations. To see if we ship to your area, please proceed to checkout or refer to our FAQ section. Some remote locations may have limited service.
Shipping Carriers
We work with reliable, trusted carriers to deliver your package. The carrier assigned to your order will depend on the destination and the size of your package. Once your order ships, you will receive tracking information so you can follow its journey.
Tracking Your Order
After your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the status of your delivery via the carrier’s website. Please allow a few hours for tracking updates to appear after you receive the confirmation.
Undeliverable Packages
If a package is returned to us because it could not be delivered (for example, due to an incorrect address provided by the customer or multiple failed delivery attempts), we will contact you to arrange reshipment. Additional charges may apply for reshipment in such cases.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue. Be sure to keep all packaging and take photos if damage has occurred. We are committed to making sure you receive your order in good condition.
Questions
For any questions about shipping, please refer to our main help center or use the contact form on our website. We are here to help.
westwavewear.com
